Privacy policy

Privacy and Personal Data Protection

The processing of personal data is carried out in full compliance with the General Data Protection Regulation.

  • We only collect personal data after obtaining your informed consent.
  • We only collect personal data that is necessary for order processing and newsletter subscription (and some other purposes listed below).
  • We store your personal data securely and in compliance with the GDPR and protect it from unauthorized access, alteration, disclosure or destruction.
  • We will not share personal data with third parties except to reliable payment systems, couriers and carriers in order to execute your order or terms of your subscription.

MadeiraOptics.com guarantees the confidentiality of your personal data in accordance with the European Union legislation in the field of personal data protection and privacy, i.e. the General Data Protection Regulation (GDPR). Such data may include: first name, last name, middle name, date of birth, age, gender, postal address, contact telephone number and social media profiles.

At the time of data collection, MadeiraOptics.com notifies you of the reasons for collecting personal data and under what circumstances it may be stored before it is removed from our databases. Upon your request, all personal data will be deleted.

Information about visitors to the site (IP address, domain name, browser type and operating system, date and time of visit, etc.) is collected and stored in order to maintain visitor statistics. This information is publicly available and MadeiraOptics.com is not responsible for its disclosure. However, this information is not used to identify the visitor.

We use cookies, small files stored on your computer's hard drive that allow us to collect certain information to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and interaction so that in the future we can offer better tools and a better experience. If you prefer, you can choose to have your computer warn you each time a cookie is sent, or you can choose to block all cookies through your browser settings. As with most websites, if you block cookies, some of our services may not function properly. However, you can still place orders by phone or by contacting customer service.

By submitting personal data when registering on the site, placing an order or filling out a feedback form, you confirm your consent to the processing and use of personal data in accordance with the General Data Protection Regulation (RGPD) for the following purposes:

  • Registration on the MadeiraOptics.com website;
  • Participation in promotions carried out or organized by MadeiraOptics.com;
  • Receiving informational and advertising messages, news and other personalized information;
  • Placing an order on MadeiraOptics.com and communication regarding the order;
  • Fulfilling other obligations of MadeiraOptics.com;
  • Creation of visit history and search history on MadeiraOptics.com;
  • Use of personal data for the preparation of statistics, improvement of service quality, site optimization and other marketing research conducted or organized by MadeiraOptics.com

Processing of personal data means any action or combination of actions performed on personal data, manually or using automation tools that includes collecting, recording, structuring, accumulating, storing, updating, modifying, extracting, using, transmitting (including transfer to third parties, not excluding cross-border transfer if the need arises in the course of fulfilling obligations), depersonalizing, blocking, erasing and destroying personal data.

When processing your personal data, MadeiraOptics.com takes the necessary legal, organizational and technical measures to protect it from unauthorized or accidental access, uncoordinated destruction, modification, blocking, copying, delivery, distribution, as well as other illegal actions concerning personal data.

MadeiraOptics.com is entitled to record telephone conversations. At the same time MadeiraOptics.com undertakes to prevent attempts of unauthorized access to information received during phone conversations and transfer of such information to third parties not directly related to the execution of orders and promotions.

MadeiraOptics.com undertakes not to disclose personal data received from the user. However, the disclosure of personal data is not considered a breach of obligation if the duty of such disclosure is established by the requirements of the current European Union legislation.

In case of any questions or problems regarding the processing, amendment and deletion of personal data, you can contact our data protection officer.

Consent to Receive E-Mails

Your consent to receive advertising, informative emails and newsletters is strictly voluntary. You have the right at any time to change your decision and refuse to continue receiving the e-mails and also to demand that your personal data be changed or deleted from the mailing lists without explaining the reasons.

Service messages informing you about the order and its processing steps, as well as about the steps and results of promotions you have subscribed to are sent automatically and cannot be rejected.